Domains
Created by: Emma Johnston
Last Updated: May 02, 2025
Domain Dashboard
DOMAIN DASHBOARD
Click on Settings > Domains to view existing domains (and their subdomains and connected products). Subdomains will be grouped together. You can search domains by name using the Search Box.
EDITING AN EXISTING DOMAIN
To edit an existing domain, first click on Manage on the domain dashboard. Next, click on the ellipsis menu (three vertical dots) and select Edit. You can change the default page, set an default 404 page or add robots.txt code. Press Save (or cancel).
DELETE AN EXISTING DOMAIN
To delete an existing domain, first click on Manage on the domain dashboard. Next, click on the ellipsis menu (three vertical dots) and select Delete. Press OK (or cancel) to confirm.
Add a Domain
Once you have added us as a delegate/contributor to your domain account (such as GoDaddy, Cloudflare, Squarespace, etc) and we have set up the correct DNS record, you can add subdomains directly in SuperCoach CRM.
ADD A SUBDOMAIN
We recommend adding the subdomain after you have created your funnel, as you can connect the domain to the funnel and set the default funnel step at the same time.
1. Go to Settings > Domains and click on the blue + Connect a Domain button in the top right corner.
2. On the next page, choose Funnel/Website and press Connect.
3. Enter the subdomain address in the Domain URL box and click Add Record Manually to continue.
4. In the next window, click Verify Records to continue. There may be up to a 30 second delay while this processes.
5. On the final screen, if you have already created the funnel you want to link the domain to, select it from the dropdown list. In the box that appears, set default funnel step. If haven't already created the funnel yet or don't want to connect that subdomain to a funnel, press cancel to close the window. You can also set a default 404/error page.
MULTIPLE DOMAINS
You can point more than one domain at a funnel. Use the steps above to link the main domain to the funnel. Next you can add additional domain but press cancel. You can then use the edit button to set the default page for the additional domains to the funnel.
Purchase a Domain
INTERNAL DOMAINS
You can purchase new or additional domains through SuperCoach CRM. The system can connect to internal domains very easily and eliminates the need to set up any system-specific DNS records. The domain remains fully functional, and you can still add external DNS records (such as for Gmail). Depending on the domain type, costs typically range from $8 to $13 per year.
PURCHASE A DOMAIN
1. Go to Settings > Domains and click on Purchase a Domain.
2. Enter the domain name you are hoping to use and press Search. If your desired domain name is not available, repeat the search using a different term.
3. Once you have found the desired domain, click Buy.
4. In the pop up window, check the Terms and Conditions box, and click Buy to finalize your purchase.
MANAGING YOUR DOMAIN
Once you have purchased your domain, you will be able to access it from the Internal domains list. Click Manage for more information. Here you can change between Connected Products and DNS records as needed.
AUTO RENEWAL
By default, the domain will set to auto-renew each year. If you would like to turn off auto-renewal, please email us at [email protected] with at least 14 daysβ notice before the renewal date. You can find your renewal date in the Domains Dashboard.
TRANSFERRING YOUR DOMAIN
If you need to transfer your domain, just send an email request to [email protected]. We will then create an EPP code/Auth Code for you to use with your new provider. Please allow 3-5 working days for this process to be completed.
URL Redirects
URL REDIRECTS
If you want to change the URL for a path, you can set up a URL redirect. This gives you three options for redirecting a domain. You can either
1. You can only create URL redirects for paths that no longer exist, so first update the path you want to change.
2. Go to Sites > URL Redirects and click on the blue + Add a Redirect Button.
3. Select the domain from the dropdown menu and enter the new path that you want to create.
4. Next, select whether you want to redirect to that path to another URL, a step in a Funnel, page in a Website. You also have the option to select All, which redirects the entire domain.
5. Once selected, enter the required details and press Add Redirect to finish.
URL Redirects can used to mask long addresses (such as PDFs, forms, calendars, and external links). This can create 'pretty' URLs for social media or create URLs that you can use in text messages.
URL REDIRECTS DASHBOARD
From Sites > URL Redirects, you can view existing redirects, their previous path and their new destination (as well as the date created). You can click on the ellipsis menu (the three vertical dots) to edit or delete.
WordPress
WORDPRESS PLUGIN
If you have a WordPress website, you can use the Lead Connector plugin to connect your pages to your website.
1. Download the Lead Connector plugin to your WordPress account.
2. In SuperCoach CRM, go to Settings > Business Info > Company Data and copy the API key.
3. In WordPress, click on Lead Connector in the left menu panel, copy the API key information, and press Save. Press refresh.
4. Click on Funnels > Add New. Select your funnel from the drop-down menu and select the landing page step. Enter a custom slug, such as /programname (this would create mygymname.com/programname).
5. Press Save Page.
6. Repeat step 4 and step 5 for the other funnel steps.
Wix Users
WIX USERS
If your domain provider is Wix, you will need to add a CNAME record to your account first before adding subdomain.
1. Click here to access your Wix Domains dashboard.
2. Click on the ellipsis menu (three dots) next to your domain and select Manage DNS Records.
3. Click + Add Record at the bottom of the CNAME (Aliases) section.
4. Enter your chosen subdomain word in the Host Name column and enter sites.ludicrous.cloud in the Value column.
SiteGround Users
SITEGROUND USERS
If your domain provider is SiteGround, you will need to add a CNAME record to your account first before adding subdomain.
1. Click here to access your SiteGround dashboard.
2. In the left hand panel, click on the Domain and select DNS Zone Editor.
3. Select the CNAME tab.
4. Enter your chosen subdomain word in the Name field and enter sites.ludicrous.cloud in the Resolves to field.
5. Click Create to finish.
The Support Desk is available Monday to Friday, 7:00am - 3:00pm (CDT).
If you have any questions or need support, you can chat with us clicking on the blue dot in the bottom right corner of the software or email us at [email protected].
The Support Desk will also be closed on Memorial Day (May 25).
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