Domains
Created by: Emma Johnston
Last Updated: May 20, 2024
Domain Dashboard
DOMAIN DASHBOARD
Click on Settings > Domains to view existing domains. You can search domains by name using the Search Box.
EDITING AN EXISTING DOMAIN
To edit an existing domain, click on the ellipsis menu (three vertical dots) and select Edit. You can change the default page, set an default 404 page or add robots.txt code. Press Save (or cancel).
DELETE AN EXISTING DOMAIN
To delete an existing domain, click on the ellipsis menu (three vertical dots) and select Delete. Press OK (or cancel) to confirm.
Domains
Once you have added us as a delegate/contributor to your domain account (such as GoDaddy, Cloudflare, Squarespace, etc) and we have set up the correct DNS record, you can add subdomains directly in SuperCoach CRM.
ADD A SUBDOMAIN
We recommend adding the subdomain after you have created your funnel, as you can connect the domain to the funnel and set the default funnel step at the same time.
1. Go to Settings > Domains and click on the blue + Add button in the top right corner.
2. Enter the subdomain address in the Domain URL box and click Add Record Manually to continue.
3. In the next window, click Verify Records to continue. There may be up to a 30 second delay while this processes.
3. In the final window, if you have already created the funnel you want to link the domain to, select it from the dropdown list. In the box that appears, set default funnel step. If haven't already created the funnel yet or don't want to connect that subdomain to a funnel, press cancel to close the window. You can also set a default 404/error page.
MULTIPLE DOMAINS
You can point more than one domain at a funnel. Use the steps above to link the main domain to the funnel. Next you can add additional domain but press cancel. You can then use the edit button to set the default page for the additional domains to the funnel.
Wix Users
WIX USERS
If your domain provider is Wix, you will need to add a CNAME record to your account first before adding subdomain.
1. Click here to access your Wix Domains dashboard.
2. Click on the ellipsis menu (three dots) next to your domain and select Manage DNS Records.
3. Click + Add Record at the bottom of the CNAME (Aliases) section.
4. Enter your chosen subdomain word in the Host Name column and enter sites.ludicrous.cloud in the Value column.
SiteGround Users
SITEGROUND USERS
If your domain provider is SiteGround, you will need to add a CNAME record to your account first before adding subdomain.
1. Click here to access your SiteGround dashboard.
2. In the left hand panel, click on the Domain and select DNS Zone Editor.
3. Select the CNAME tab.
4. Enter your chosen subdomain word in the Name field and enter sites.ludicrous.cloud in the Resolves to field.
5. Click Create to finish.
WordPress
WORDPRESS PLUGIN
If you have a WordPress website, you can use the Lead Connector plugin to connect your pages to your website.
1. Download the Lead Connector plugin to your WordPress account.
2. In SuperCoach CRM, go to Settings > Business Info > Company Data and copy the API key.
3. In WordPress, click on Lead Connector in the left menu panel, copy the API key information, and press Save. Press refresh.
4. Click on Funnels > Add New. Select your funnel from the drop-down menu and select the landing page step. Enter a custom slug, such as /programname (this would create mygymname.com/programname).
5. Press Save Page.
6. Repeat step 4 and step 5 for the other funnel steps.
URL Redirects
URL REDIRECTS
If you want to change the URL for a path, you can set up a URL redirect. This gives you three options for redirecting a domain. You can either
1. You can only create URL redirects for paths that no longer exist, so first update the path you want to change.
2. Go to Sites > URL Redirects and click on the blue + Add a Redirect Button.
3. Select the domain from the dropdown menu and enter the new path that you want to create.
4. Next, select whether you want to redirect to that path to another URL, a step in a Funnel, page in a Website. You also have the option to select All, which redirects the entire domain.
5. Once selected, enter the required details and press Add Redirect to finish.
URL Redirects can used to mask long addresses (such as PDFs, forms, calendars, and external links). This can create 'pretty' URLs for social media or create URLs that you can use in text messages.
URL REDIRECTS DASHBOARD
From Sites > URL Redirects, you can view existing redirects, their previous path and their new destination (as well as the date created). You can click on the ellipsis menu (the three vertical dots) to edit or delete.
The Support Desk is available Monday to Friday, 7:00am - 3:00pm (CDT).
If you have any questions or need support, you can chat with us clicking on the blue dot in the bottom right corner of the software or email us at [email protected].
Easter 2025: The Support Desk will be closed on Good Friday (April 18) and operating with reduced hours on April 21. The Support Desk will also be closed on Memorial Day (May 25).
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