Memberships
Created by: Emma Johnston
Last Updated: September 06, 2023
Site Settings and Custom Domain
SITE DETAILS
1. Go to Memberships > Courses > Settings > Site Details.
2. Add a tile, subdomain (your company name), support email, and support phone number.
3. Add a logo (recommended dimensions of 640x640) and a favicon (recommended dimensions of 32x32).
4. Click Save.
We can add a background image to your membership log-in page. This will need to be using code, which we will add to Advanced > Custom CSS section.
MAGIC LINK
1. Go to Memberships > Courses > Settings > Site Details.
2. Click on Generate Magic Link.
Magic links can be added to the login information email. When clients click the link, it takes them straight to the membership area and gives them access without them having to log in.
CUSTOM DOMAIN
After you have changed your subdomain in settings, your memberships area address will be something like mygymname.memberships.msgsndr.com. If you want to change that, you can create a subdomain for your site instead.
1. Go to your domain provider and create a CNAME record pointing to preview.memberships.msgsndr.com.
2. In SuperCoach CRM, go to Memberships > Courses > Settings > Custom Domains and add your new subdomain.
3. Press Save.
Custom App
CUSTOM APP
Give your clients access to your membership content anytime, anywhere with your own app. This a still web based but it provides an app-like experience for its users. It is referred to as a Progressive Web Application (PWA) because it improves as new features are added.
1. Go to Memberships > Courses > Settings > App Settings.
2. Toggle on Enable PWA.
3. Upload your app icon images (one should be 512x512 and the other should be 192x192) and choose your app colors.
4. Press Save to finish.
CUSTOM APP DOWNLOAD
When your clients first login to your Memberships portal on mobile, they will be automatically prompted to save the app to their device.
Login Details
LOGIN DETAILS
There are two options to send someone their login credentials when they are first granted access to a membership offer.
You can either select the email template in Memberships > Courses > Settings > Emails Settings (which is a good option if you are sending the same email for all courses) or you can use workflow (which is a good option if you want to send a different email for different courses).
Click here for more information about setting up login details.
Whichever option you choose, ensure that only one option is live. Click on Automations above for more details on using Workflows.
Memberships Checklist
Use this checklist as a guide for the content you'll need to build your course.
SITE SETTINGS
PRODUCT DETAILS
PRODUCT CUSTOMIZATION
PRODUCT/COURSE CATEGORIES
PRODUCT/COURSE POST CONTENT
OFFER CONTENT
OFFER CHECKOUT PAGE
Overview video or product image
Terms & Lesson SectionConditions (optional)
Join us in-person for the Coach Catalyst SuperCoach Summit being held on August 24 - 25 in Reston, VA.
CLICK HERE for more details. Use code SUPERCOACHCRM24 to get a $50 discount.
If you have any questions or need support, you can either chat with us clicking on the blue dot in the bottom right corner of the software or you can email us at [email protected]. The support desk is available Monday to Friday, 7:00am - 3:00pm (CDT).
The support desk will be operating with reduced hours from August 20 - 22 and will be closed on August 23 and August 26.